A shared inbox and customer communication platform built specifically for growing customer-centric teams.
| Pricing from | $20 per user/month |
| Best for | Growing businesses valuing a personal touch |
| Website | www.helpscout.com |
Strengths and trade-offs
- Shared inbox feels just like a normal email client
- Great built-in knowledge base builder
- Lacks some of the ultra-complex routing of enterprise rivals
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