A customisable open source communications platform that allows organisations to host their own chat servers.
| Pricing from | Custom |
| Best for | Government and healthcare sectors needing data privacy |
| Website | www.rocket.chat |
Strengths and trade-offs
- Strong focus on data privacy and sovereign hosting
- Omni-channel capabilities for customer support
- Self-hosting requires dedicated IT resources
- Documentation can be sparse for advanced configurations
Appears in
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