A dedicated knowledge base platform designed for creating both private internal wikis and public customer help centres.
| Pricing from | $199/project/month |
| Best for | Companies needing professional external and internal help centres |
| Website | document360.com |
Strengths and trade-offs
- Powerful category management and markdown support
- Advanced analytics on user search terms and reading habits
- Significantly more expensive than general-purpose wikis
- Overkill for simple team note-taking
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